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CONSUMER SUPPORT

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Welcome to Telenor banka customer service!

 
 

News and notifications
 

We are here to answer all your questions.


The fastest way to get answers for the most common questions is to search through frequently asked questions "FAQ".

If you need additional information about our products and services, as well as for all the questions, suggestions and requests - contact center is at your disposal.

You can approach contact center:


    • By calling the number 063/9005
    • Through email address banka@telenor.rs
    • Through inbox within the application, by choosing “New message”
    • Through “Live chat” on the home page of Internet application – by choosing "Get Help" on the right side of the screen
    • On the social networks - Facebook and Twitter
     
    The call to the contact center is free of charge for all Telenor network users, while the other network users, as well as calls in roaming will be charged in accordance with the operators’ tariff.
    Customer service working hours are from 8 to 22h on weekdays and on weekends from 10 to 18h.